Queensland Household Energy Survey
Tell us what you think for your change to win one of 10 x $100 gift cards!
Every year, since 2009, Ergon Energy Network and Energex have partnered with Powerlink Queensland to track the changing ways Queenslanders are using energy in their homes, as well as general customer perceptions. These insights are helping us target our investment state-wide in our electricity networks to ensure we best meet Queensland's future energy needs.
What’s your biggest bill pain? What does your household think about solar power, battery storage, electric vehicles and tariffs? We’re interested in knowing more about how you use energy, what you see changing in the future, and your perceptions about value.
The survey will take around 20 minutes to complete. It is conducted by an independent research partner – Essential Research.
Queensland Household Energy Survey 2024
You can check out the current insights report: 2024 Queensland Household Energy Survey (QHES)(External link)
The 2024 survey draws on the responses from 4,200 Queenslanders. Along with the report, an interactive website(External link) has been created where you can explore the survey results by theme, viewing the data by location, age group, solar PV ownership and other household characteristics, track trends and more.
Survey Highlights
The insights report features several household profiles, outlining diverse opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.
This year’s survey results show that households once again rated affordability as the number one issue facing customers, however, sentiment has softened slightly over the past 12 months.
There has also been a continued upward spike in people looking to invest in household solar PV systems, electric vehicles and batteries.
The good news is Queenslanders are at the forefront of the energy transition, with world record rates of rooftop solar, a growing number of batteries connected to the network, and electric vehicle numbers charging ahead. As we build the electricity networks of the future, it is critical for us to understand how Queenslanders are changing their energy use behaviours and adopting new technology.