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Queensland Household Energy Survey

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Queensland Household Energy Survey 2025

Every year, since 2009, Ergon Energy Network and Energex have partnered with Powerlink Queensland to track the changing ways Queenslanders are using energy in their homes, as well as general customer perceptions. These insights are helping us target our investment state-wide in our electricity networks to ensure we best meet Queensland's future energy needs.

The 2025 survey has closed. We are currently formulating insights which we will share in mid 2025.

Queensland Household Energy Survey 2024

You can check out the current insights report:  2024 Queensland Household Energy Survey (QHES)

The 2024 survey draws on the responses from 4,200 Queenslanders. Along with the report, an interactive website has been created where you can explore the survey results by theme, viewing the data by location, age group, solar PV ownership and other household characteristics, track trends and more.

Survey Highlights

The insights report features several household profiles, outlining diverse opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

This year’s survey results show that households once again rated affordability as the number one issue facing customers, however, sentiment has softened slightly over the past 12 months.

There has also been a continued upward spike in people looking to invest in household solar PV systems, electric vehicles and batteries.

The good news is Queenslanders are at the forefront of the energy transition, with world record rates of rooftop solar, a growing number of batteries connected to the network, and electric vehicle numbers charging ahead. As we build the electricity networks of the future, it is critical for us to understand how Queenslanders are changing their energy use behaviours and adopting new technology.

Queensland Household Energy Survey 2025

Every year, since 2009, Ergon Energy Network and Energex have partnered with Powerlink Queensland to track the changing ways Queenslanders are using energy in their homes, as well as general customer perceptions. These insights are helping us target our investment state-wide in our electricity networks to ensure we best meet Queensland's future energy needs.

The 2025 survey has closed. We are currently formulating insights which we will share in mid 2025.

Queensland Household Energy Survey 2024

You can check out the current insights report:  2024 Queensland Household Energy Survey (QHES)

The 2024 survey draws on the responses from 4,200 Queenslanders. Along with the report, an interactive website has been created where you can explore the survey results by theme, viewing the data by location, age group, solar PV ownership and other household characteristics, track trends and more.

Survey Highlights

The insights report features several household profiles, outlining diverse opportunities and challenges for different households when it comes to decision making and emerging trends in the electricity market.

This year’s survey results show that households once again rated affordability as the number one issue facing customers, however, sentiment has softened slightly over the past 12 months.

There has also been a continued upward spike in people looking to invest in household solar PV systems, electric vehicles and batteries.

The good news is Queenslanders are at the forefront of the energy transition, with world record rates of rooftop solar, a growing number of batteries connected to the network, and electric vehicle numbers charging ahead. As we build the electricity networks of the future, it is critical for us to understand how Queenslanders are changing their energy use behaviours and adopting new technology.

Page last updated: 14 Apr 2025, 01:58 PM